Give me webhooks

Like everyone in cybersecurity and enterprise IT I have spent a large chunk of my life trying to connect disparate SaaS products together. It could be syncing HR software with Active Directory or creating a service desk automation that provisions new groups via a ticketing portal form. The number of possibilities is absolutely endless. Thankfully some smart people invented and perfected Security Orchestration, Automation, and Response. (SOAR). Modern SOAR tools have changed the game because they allow me to draw code (is that the right term?) and in most cases make it simple to connect two SaaS apps together. Tools like Tines and N8N have revolutionised the automation world, but the problem is far from solved…

Although I have access to SOAR and bleeding edge AI tools I still find myself having to crawl through whatever hellish implementation of an API any given SaaS vendor has decided to grace my world with. I lose hours trying to find documentation, figure out the auth mechanism, understand the data structure. If I am lucky I will have a working automation by the end of the day. It seems every time I have to use a new API I am learning from scratch. All of this madness is avoidable with webhooks!

If you are building a SaaS app of any kind, please, give me webhooks. Let me receive a simple webhook when something/anything happens in your app, leave the decision logic to me and my automation platform of choice. Please stop making me trawl your API documentation, just give me a good old-fashioned, beloved webhook with a JSON payload containing all the relevant information I need.

Thank you!